"These guys are honest and helpful. You can buy with confidence via the internet, just like we did!"
Dear Robert, Thank you for making buying a motor home fun. Everything came together and it was such a pleasure doing business with you. Would you please take the time to tell everyone how much we appreciate all that was done for us and how well we were treated while we were moving into our new home. Motor Home Specialist is a cut above the rest of the dealers and you can be very proud of that. We will be very happy to recommend you to our friends."
We decided on Motor Home Specialist because of honest pricing, excellent service & online website experience. This was our best buying experience ever. MHS is the only place to buy.
Wonderful selection & absolutely the best prices available. I have already recommended you guys to friends & family. Our purchasing experience with Carl Llewellyn was the best in my experience and the walk-through process with Bill was top-drawer.
Everything was great, unlike some of your competitors said it would be. Keep up the good work. That's why you are ahead of the competition.
We have never been treated so wonderful. Our sincere thanks!
There are no words to describe our experience at MHS. We traveled from Wisconsin because we couldn't find a better deal anywhere else. The internet site was very detailed and easy to navigate. We searched for at least 2 years and had many questions. We were extremely fortunate to connect with Jimmy. I describe him as very personable, easy going, no pressure. He gave use great information, great suggestions and had the patience of a saint. He answered all of our questions and never rushed us on the phone. His knowledge of all the coaches helped us decide which one would best suit our needs. From sales to finance we experienced a 5-star operation. We also want to thank Steven at the Super 8 motel next door to MHS. He was very nice to deal with and made our visit enjoyable. It was convenient being next door. Thank you again for everything, especially Jimmy who has helped us over the past several years. Without his assistance we probably would not have made the trip. So glad we did!!!! MHS is a 5-Star operation.
Jimmy made all the arrangements to pick us up at the airport & was there for anything we needed. Never had such a great experience as this buying something. The prices are better than any other.
The sales process couldn't have been better! painless - so easy! Great motor home selection. excellent prices. Excellent quality. We couldn't be happier. We'll refer all our friends! Thanks so much!
This is a first class operation. Do not change anything. I was amazed about everything and there was no pressure put on me. That was a great feeling. Thank you for everything.
Our salesman was very good, knowledgeable, not pushy. Gave us time we needed and followed up afterward. All employees were very friendly and helpful. Service oriented from start to finish. Everyone here appreciates their job and speaks well of the ownership. You don't often find that degree of appreciation.
I have been motor-homing for 35 yrs. I have had 13 RVs - From 40' Blue Bird to a 26' Revcon & everything in between. I have dealt with various dealers and service shops - Motor Home Specialist is the best. Your prices, service, repairs & sales force are #1 - The Best.
Loved Lance and all the time he took. He treated us so nice and went the extra mile. Our sales process couldn't have been better.
Dear Robert and Donny Jim and I wanted to take a moment to share with you our wonderful experience of dealing with MHSRV and especially with Robert Easley. Back in October I called MHSRV to inquire about RV's; I was transferred to Robert and thrilled to have gotten him on the other end of the phone. I explained that we had no knowledge of RV's and were in the market to purchase one. I had a list of questions and he could not have been more patient with me. I hung up from him telling him that Jim and I would arrive a few weeks later. (I'm sure he didn't take me seriously.) The day we met, I pre-warned him to be patient with me and that he was. We began our quest looking at Class C's; by time we left we knew we wanted a Class A. Robert could not have been more patient with our questions, the going back and forth of RV's and his honesty. We had a 3 hour drive back to Austin and stopped in another dealer and left within minutes, it was apparent the salesman did not possess the knowledge of the RV'S as Robert had or the patience. Back in RI we also found an RV we loved and then the phone calls back and forth began, again, Robert was fantastic, so needing to make a decision I flew back to Texas were we started all over again, and by time we left, we purchased a Thor, Daybreak. Because I could not fly back again and Jim was in Austin my endless phone calls on how to transfer monies etc., fell upon Setsey who was just as patient and helpful. The day we picked up our RV and we had one last favor that MHSRV helped us with, the storing of our car for a week so we could drive the RV back to RI, pack it, and drive back before arriving in Liberty Hill where we will be living in or Daybreak for several months. (Actually Robert did suggest it when he found out we were going to put the car in a lot at the airport for safety.) From that initial phone call, to today, we could not be any happier. Again, many thanks to Robert and Setsey and everyone at MHSRV. Barbara (aka: Annie Oakley, thanks Robert) and Jim
I really appreciated the straight forward pricing & trade pricing.
The main reasons I bought at MHS were #1. selection, #2. knowledge of team members, #3. great price, #4. no sales pitch, #5. No haggle. The quality was excellent. The walk-thru process was superb! A+++. Jimmy & Steve did a great job. Made the process smooth, educational and enjoyable. I appreciate the time they have taken to help us. Sesty did a great job explaining all of the paperwork & especially the extended warranty. Thank you all!
Unbelievable - really! We didn't believe you until we got here. You folks are fair & honest. Thank you! The prices are the best and it is nice that the price games are avoided. The service was friendly and efficient. I feel bad that we were so hard on you folks. You weren't hiding anything. How refreshing! I plan to do an online review that raves about your honest, straight forward business style and great prices! Thanks for putting up with us. You have restored our faith in sales people.
Great website. Your company & staff run like a well oiled machine. You guys thought of everything to make our 1st RV experience the best. Can't thank you enough for helping our dream come true!!!
The prices at Motor Home Specialist are unbelievable and our sales process with Michael Reardon was easy and painless.
All of you are wonderful. Many businesses should take lessons from your crew. Job well done! Lance was great! I think we found a new friend. The sales process with Lance was easier than we expected. The main reasons we deciding to buy from MHS included the straight forward prices, the internet website is awesome and it is a relaxed atmosphere on location. The prices are excellent - lowest of 2 months of husband's internet searching. The closing experience was relaxed and simple. The quality of service was an A+ - 110%. Our walk-through with Bill was fantastic - very patient and answered all questions with a smile. The overall purchasing experience was above wonderful. I would recommend Motor Home Specialist in a heartbeat.
WOW!! MHS is the GOLD STANDARD of RV dealerships. I am 77 years old and have purchased 15 RVs in the last 45 years. I drove 1,320 miles after making a deal on the internet. I was not disappointed in any way. The price was right, the service was right and we were VERY satisfied with the whole deal. Trust MHS with your next purchase, you won't be disappointed.
The best deal in the US; the kindest sales staff. We came all the way from Florida - Worth the trip!
"ABOVE & BEYOND the CALL OF SERVICE" You have to be impressed with every part of Motor Home Specialist from the selection of RV's, knowledgeable staff and service department to the spotless grounds. The service we received while shopping for a motor home, was first class! Mr. Billy Fussel was our sales associate; he answered all our questions and explained every detail. Everyone was polite and helpful. There is no pressure which made the purchase easy and quick, and was done very professionally. Katie in the financing dept stayed on top of everything. We picked up our motor home 3 weeks later, but service did not stop there! Mr. Billy was just getting started! Our coach was all plugged in and ready for us. Brandon explained every switch, button and lever inside and out. Then we were able to stay in our new coach for a few days to tryout and learn about everything ourselves. Mr. Billy would check in with us to answer any questions we had, plus would make sure everything we wanted was done. All of the service techs TJ, Jeff, JP, Bill, Tim and Steve the service Mgr. go above & beyond service too! Thank you Mr. Billy and thank you to all at MHS for the Texas hospitality and going "above & beyond the call of service!"
No Complaints, exceptional staff.
We have been looking nationwide for a new coach for nearly two years. There is clearly not a better dealership than MHSRV anywhere. The prices are only the start. The no pressure approach with nice golf carts they loan you to see the wide selection of about 400 new units that are all open for review. When we narrowed our search to a few, Jimmy became our sales person. He explained in excellent detail the equipment and operations of each as we finally decided. His Texas Hospitality, easy style and patience are remarkable. One of the best parts; when we returned from Washington State to trade our old coach, their trade was fair and prompt to start the delivery process. We were encouraged to STAY TWO DAYS under cover fully hooked up with your own private parking and lawn while the staff of technicians stop by frequently to make sure you have working knowledge of all facets of operation of the coach. Even though this is not our first RV, the time taken by Bill, Steve and the hospitality of the entire staff allowed us to fully understand all aspects of the new motor home. We are on the road now with absolutely fond memories of the MHSRV experience. Well worth the trip to Texas for sure...
As a retired Gunnery Sergeant in the Marine Corps, I appreciate professionalism and MHS excels in every aspect. From the first time we met Buck (our salesman) and told him what we were looking for, he treated us with respect and showed a vast knowledge of the different RVs that may meet our needs. He applied no pressure at all and let us come to our decision at our own pace. We went to the Fort Worth RV Show the next weekend, and we saw nothing from any dealer there that could match the coach or the price from MHS. After choosing the Thor A.C.E. 30.1, Buck worked with us to get us the best offer for our trade-in. We chose the closing day and when we arrived all was in readiness for us. From the paperwork that Katy had prepared to the coach itself all was ready for us. A smooth walk-through was conducted by Brandon who showed a lot of patience and knowledge throughout the process. Any questions were answered promptly and we were encouraged to stay the night on their lot to ensure that everything was working to our satisfaction. In summary, I highly recommend MHS as the place to start your RV purchase. I am certain that after experiencing their hospitality and professionalism you will complete your purchase with them too. MHS's honesty and integrity were exemplified when after the deal had been completed, MHS discovered an error in the valuation of our trade-in. The sales manager personally came to the site we were in and delivered to us a check for $3,000. What a breath of fresh air!
We were treated with a lot of respect!! We sincerely appreciate your services.
I could write a novel, but I'll make it short & sweet. The MOST wonderful buying experience of my life!
We want to thank everyone at MHSRV for making our RV shopping experience a pleasurable one. Michael Reardon, our sales rep, was very knowledgeable on the brand we were looking at. There was no pressure to buy, just good information to help us make a good buying decision. During our close and walk-through we were treated like VIPs. We only purchased a 25' class C, but were treated the same as the folks next to us that bought a larger coach. The overnight stay was great. It gave us a chance to run all the systems and make sure everything worked. We will highly recommend MHSRV to anyone we meet who is looking at purchasing a new or used RV and if we decide to go bigger we will come back to MHSRV. The Thor 24C is performing well. We were very impressed that Thor called us 3 days after our purchase to make sure we were happy and to give us the customer support number to call with any technical questions. That is great customer relations. Carey and I have made a few minor modification to make the class C our own and we just took our first 2 day trip, see photo.
Thank you! The purchasing experience was excellent.
We decided to purchase from Motor Home Specialist mainly because of price and friendly personnel. The prices are #1. An excellent experience all around.
Excellent quality. Excellent closing experience. Excellent walk-through.
The main reason I bought from Motor Home Specialist was the price.
No haggle price with good discount, great website and great people. The sales process with Lance was excellent and easy.
Great experience. The finance and closing was excellent. I would recommend Motor Home Specialist to my family and friends.
Motor Home Specialist is fantastic to deal with. The prices are excellent.
Very pleased with everyone that helped us! Great facilities. Sesty was very helpful and pleasant to work with.
Our walk-through was informative and pleasant. Our closing was efficient and smooth. Our salesman was not pushy and he was very knowledgeable. We very much appreciate the ride from the airport & the offer to stay here overnight.
One heck of a nice place. Big, clean & friendly.
This was a good experience again. We really enjoyed our walk-through with Bill. (2nd Purchase at MHSRV)
Love the no-haggle pricing. Staff was very helpful and Lance was great. Great prices. Great quality. Great experience.
The prices were spot on and the quality was great. Buck was very professional and I was allowed to stay a couple of days to move my stuff. Everyone was helpful and Texas friendly! Sesty was great too! Thank you and Happy Trails!
The prices are awesome!! I will forever recommend MHS. Very pleased with my motor home and experience here. Our sales process was the best ever. Great customer service. I will be back.
The prices are the lowest around. The quality #1. We will come back when we buy our next unit!!
The process was excellent. Thank you for an excellent experience. We look forward to many years of traveling.
Very impressed with the quality of the used units. Our sales process with Buck was easy and stress free. The prices at MHS are the best we found. Nice, clean used units and friendly staff. We will "most definitely" recommend MHS to our friends and family.
I like the "no pressure" sales approach, the inspection you do on the coach and the walk-thru process.
I know we will enjoy our new motor home for a long time, however, we will definitely come back to MHS when we're ready to purchase again. The prices are Great!!! The quality is a perfect 10. Our closing experience was wonderful and the quality of service was exceptional.
You business model has all the bases covered. Great pricing with no fall-off in service.
Lance was great. We have been shopping for months and this was, by far, the easiest and most helpful staff we have spoken to.